Real Customers w Real Satisfaction

copy of letter sent to Better Business Bureau

NO COMPLAINT HERE!

Once in a while we do get a company that stands by their work. This is true of Roof Top Services. I am not in the roofing business, but I am aware of how much trouble a roof can be to repair.

I am retired from a utility company and had the position to run the maintenance department for up to 36 electrical substations (buildings) so I know a little bit about maintaining buildings. I recently called Roof Top Services to make repairs to an area of my roof that has given me trouble for some time. It had been "repaired" (by others) several times with little luck. When I called Roof Top Services, I said to myself, here we go again. this will be another sorry experience. I was wrong. Let me explain.

After calling two other roofing companies, I was pleased with owner Norman Wingate of Roof Top services. They made the repairs, but within a week we had heavy rains and the valley on the roof leaked again. I called Roof Top Services and the VERY NEXT DAY a crew was at my home to make repairs. They did not give me any grief and explained why the leak was happening. They went about their business in a most professional manner. We have had several heavy rainfalls this past week and there are no signs of leaking.
Thanks Roof Top Services!

Jim in Casselberry

Debbie, Kristal, Norman and Team,

Thanks for a great job, a beautiful roof and all your patience!
I will happily refer you anytime!

Jacquiline in Orlando